A new online and telephone consumer advice service has been launched for Scottish consumers.
Funded by the Scottish Government, www.consumeradvice.scot provides free, practical and impartial advice to everyone in Scotland.
There is a web chat facility as well as a Freephone number 0808 164 6000.
The service covers everything including mobile phones and internet providers, purchases on and offline, travel, banks and insurance firms, builders and public bodies.
MSP Kate Forbes said: “It is really important that people know where to turn for help and advice when it is required.
“A lot of the cases that I get are because people have been let down and don’t know where to get help.
“Sadly, there are scams and fraud and people get taken for a ride too often. I hope this initiative can help people who need it.”