The latest Highland Quality Approach (HQA) award has gone to someone who goes above and beyond in his role to enhance the care given to patients and improve their quality of life.
Ruairidh Mackinnon is the handyperson coordinator for Skye, Lochalsh and South Wester Ross. Based at Portree Hospital he was nominated by the North Skye and Raasay community nurses who believe they “would not be able to provide the nursing care to patients with long term conditions and palliative care without Ruairidh’s support and services”.
Ruairidh has been praised for his “positive and diligent attitude” and commended for going “above and beyond delivering beds and equipment at very short notice” which is “often late after he finishes work and at weekends”.
The nursing team credit Ruairidh in helping them “give patients a better quality of life” and helping them “enhance the care we can give.”
Ruairidh was surprised with his award earlier this month by David Alston, chair of NHS Highland.
Nominations for the Highland Quality Approach awards are welcome from staff, patients, carers and the wider public. The Award will reflect on an individual or team, who has demonstrated actions and behaviours which epitomise everything about the Highland Quality Approach.
Whilst all staff strive to do a great job and provide outstanding care and compassion on a daily basis, this award will reflect actions and behaviours that demonstrate quality improvement, or where individuals or teams have gone out of their way to provide quality care, in support of the Highland Quality Approach.
If you would like to nominate an individual or team you can find the nomination form on the NHS Highland website.