Tuesday, December 10, 2019
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A total of 14 police personnel "will return to operational duties in Highlands & Islands Division"  as a result of major changes at the Police Scotland centre in Inverness, approved yesterday (Thursday 28th September 2017) 

When the Scottish Police Authority Board met in Inverness yesterday, permission was given for the closure of the Inverness Area Control Room (ACR) and Service Centre, with the transfer of ACR functions to Dundee and call handling transferred to the Police Scotland Service Centre (PSSC).

Assistant Chief Constable John Hawkins also presented a proposal for the creation of a new National Database Enquiry Unit (NDEU) based in Inverness and Govan, and this was approved.

This sees 28 permanent staff posts retained in Inverness with every member of police staff affected by the closure offered a job in the new unit. 

"This ensures we retain our skilled and experienced staff who will work alongside colleagues already undertaking this role in Glasgow," says Police Scotland.

In addition, 14 police officers, currently deployed within Inverness ACR will return to operational duties in Highlands & Islands Division.

The creation of the NDEU will support operational policing by undertaking live time database checks for frontline officers across the country 24 hours a day.  Across Scotland, 1600-2200 such enquiries are conducted each day.

Staff working within the NDEU will take on the demand for checks currently placed on Area Control Rooms, enabling controllers to concentrate on the management of police incidents.  

"The changes taking place will provide even greater resilience in the 999 and 101 call handling service we provide the public.  For the first time since the creation of Police Scotland, the whole country will be covered by a single police command and control system making it easier for us to respond to critical and major incidents.

"Detailed planning has already taken place to enable us to provide the necessary level of assurance to the SPA Board today and these plans will now enter the final phase with a go live date confirmed by the C3 Division, subject to operational requirements." 

During discussions at the Board Deputy Chief Constable Iain Livingstone said:""I want to make an additional commitment today.  As Police Scotland works through the transformation of our Corporate Services Division and our corporate support roles, we will do everything we can to decentralise these posts from the Central Belt and bring more jobs to places like Inverness, in addition to the posts we have protected at this time."

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